An exploration of procurement practices in the state-owned passenger rail agencies in Gauteng province.

Abstract

Supply Chain Management (SCM) departments and, specifically, procurement functions, account for the largest expenditure in most organisations. However, their function has been misunderstood, undervalued, and under-capacitated, and their strategic importance not recognised. As a result, the majority of public agencies in South Africa are implementing their procurement practices poorly. The main research question of this study focused on procurement practices in the state-owned passenger rail agencies in the Gauteng province. A qualitative research method was adopted in which semi-structured interviews were employed to gather data regarding current procurement practices within the procurement function in the state-owned passenger rail agencies. Content analysis was utilised to analyse and interpret data collected from 12 procurement officials employed in the procurement functions within these state-owned passenger rail agencies in the Gauteng province. The findings of this study indicate that there are poor procurement practices within the state-owned passenger rail agencies in the Gauteng province regardless of government initiatives established to address lack of accountability, inconsistency in application of procurement policies, lack of supporting structures and fragmented processes. The detailed findings indicate that the procurement function is still regarded as an administrative function within the state-owned passenger rail agencies. Due to the procurement function still being regarded as an administrative rather than as a strategic function, the procurement function is still under-rated within the state-owned passenger rail agencies in the Gauteng province. The findings also establish that there is poor contract management during the procurement processes. Furthermore, the findings established that there is poor implementation of supplier management within multiple stages of the procurement processes in the state-owned passenger rail agencies in the Gauteng province. Due to poor procurement practices within the passenger rail agencies, eleven challenges were identified within the procurement functions. As a result of the above-mentioned challenges, this study recommends strategies that can be used to address the problems identified within the procurement functions of these state-owned passenger rail agencies in the Gauteng province.