Human Resources Management

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Browsing Human Resources Management by Subject "Absenteeism"

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    Job satisfaction and absenteeism among selected private security companies in the Southern Gauteng Region
    (Vaal University of Technology, 2018-03-01) Mokote, Limpho Cynthia; Dhurup, M., Prof.; Marais, C., Dr.
    Organisations are faced with the challenge of satisfying their employees in order for them to cope with the competitive environment. In order to increase productivity, efficiency and effectiveness and to show commitment in their work, organisations must ensure that they satisfy the needs of employees to avoid absenteeism. Over the past years, organisations have attempted to find solutions for recovering and developing management of employees’ resource, placing more emphasis on the reduction of employees’ work absenteeism. Management within the organisations has introduced different methods such as teamwork, shift work system and employee motivation as strategies to improve employees’ satisfaction, motivation and reducing absenteeism with the aim of improving overall organisational performance. Absence from work is a complex issue that can be influenced by multiple causes within an organisation or could be personal in nature. The purpose of this study is to examine job satisfaction and absenteeism among entry level security officers within the Southern Gauteng region. A quantitative methodology with a non-probability survey administered to a convenience sampling was used to examine the relationship between the study constructs. In the empirical investigation, a sample of 200 was selected to participate in the study. In order to measure the study constructs, two survey materials were adapted. The participants were asked to complete two test instruments, namely a job satisfaction questionnaire (JSS) and an absenteeism questionnaire. Of the 200 questionnaires that were distributed to the identified sample of entry level security officers, 199 (n) responded. The collected data were computed through correlations analysis to evaluate the relationship between variables and the results are presented and discussed in detail. The findings of this study showed a low level of job satisfaction among entry level security officers in this particular region of Southern Gauteng. The three factors found to influence job satisfaction among security officers are lack of support from management, operating conditions and stimulating tasks. Furthermore, pay, promotion, supervision, benefits, rewards, operating conditions, relationship with co-workers and lack of communication seem to be correlated negatively with the personal, supervisory, work and organisational factors of absenteeism. Through ANOVA, three of the job satisfaction factors indicate significant variances. Differences were found for the operating conditions (p=0.000; p<0.055), co-workers (p=0.000; p<0.05), communication (p=0.000; p<0.05) and the type of employment. Further, the reliability of the job satisfaction and absenteeism sub-scales were found to be reliable. It is recommended that private security industry management could explore the relevance of the various job satisfaction factors that could influence the job and potentially cause low satisfaction among entry level security officers. The outcome of such a process could guide future actions aimed at improved job satisfaction. The private security sector should consider the implications of their staffing practices. It is recommended that terms of employment should be more permanent in nature to aid overall job satisfaction.
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    Job satisfaction, organisational commitment, turnover intention, absenteeism and work performance amongst academics within South African Universities of Technology
    (2015-09) Ntisa, Atang Azael; Joubert, P. A.; Dhurup, M.
    The purpose of this study was to determine the relationship between job satisfaction, organisational commitment, turnover intention, absenteeism and work performance amongst the academics within South African universities of technology (UoTs). South African higher education has gone through numerous changes in terms of restructuring and transformation. Rapid changes of this nature within a higher education system necessitate alternative work restructuring and arrangements, which could have a potential negative influence on the behaviour of academic staff. Research addressing these problems on the academic staff within UoTs in the context of developing countries such as South Africa has remained scarce. This study, therefore, was conducted to fill this gap. Universities of technology in South Africa employ approximately 2987 (N) academic employees. In order to measure the study constructs, the survey material was designed interactively in a form of a structured questionnaire. Participants were asked to complete five test instruments, namely, job satisfaction survey (JSS), organisational commitment questionnaire (OCQ), intention to stay questionnaire (ISQ), absenteeism questionnaire (AQ), and individual work performance questionnaire (IWPQ). 600 questionnaires were distributed to the identified sample of academics of which 494 (n) responded. A correlation analysis was conducted to evaluate the strength and effect size of the relationship between the variables. The maximum correlation value between the constructs were 0.442 thus providing evidence of discriminate validity. Factor analysis was performed for organisational commitment questionnaire (OCQ) and individual work performance questionnaire (IWPQ) through statistical software package SPSS version 22.0. Organisational commitment revealed four factors and all of them accounted for satisfactory total variance explained of 65.2%. Work performance revealed three factors, which also accounted for satisfactory total variance explained of approximately 65%. The Mann-Whitney U-test was used to test whether males and females were similar in perception in terms of study constructs. Statistically significant differences were found between gender and four study constructs except work performance. The Kruskal-Wallis test was used to examine the differences of the various age categories, which revealed statistically significant differences between the various age categories and study constructs. The reliability results confirmed that all constructs reached the generally agreed upon minimum scale range for Cronbach’s alpha of 0.70. The confirmatory factor analysis (CFA) was performed to establish scale accuracy. All measures conformed to acceptable model fit and composite reliability (CR) and revealed that the scales used in this study are reliable. Finally, the structural model was tested; seven postulated hypotheses were supported and one hypothesis (H8) that postulated the relationship between organisational commitment and work performance was rejected. As such, it was concluded that the conceptual model captured accurate relationships among the variables and that organisational commitment has no significant influence on work performance. After reviewing the results, the conclusion was drawn that the study has both theoretical and practical value as envisaged. Theoretically, this research has contributed by further strengthening organisational commitment as a multidimensional construct. Contrary to some previous studies that reported high levels of significance between organisational commitment and work performance this study found no significance between these constructs. These results contribute more to the expanding body of knowledge. The current study added practical value by providing an integrative model that can be used as an important tool by management within the South African universities of technology to understand and manage job satisfaction, organisational commitment, turnover intention, absenteeism and work performance of academics. The results of this study can also be used for future organisational planning and policymaking. A number of recommendations have been made for the attention of relevant stakeholders in the academic environment. Future research possibilities and limitations of the study have also been highlighted.