The influence of supplier partnerships on quality of information sharing, commitment, trust and supply chain performance in the automotive industry in South Africa
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Date
2022-08
Authors
Mthiyane, Siphesihle Nokwanda
Journal Title
Journal ISSN
Volume Title
Publisher
Vaal University of Technology
Abstract
The South African automotive industry is continuously under endangerment in achieving sustainable supply chain performance. The factors negatively affecting this industry include low quality of the information shared, inadequate commitment and trust amongst supply chain participants and poor economic performance of the country. These factors may lead to inefficient and ineffective supply chain performance. The purpose of this study is to analyse the relationship between supplier partnership, the quality between information sharing, commitment, trust, and supply chain performance within the South African automotive industry.
The study used a quantitative method to collect, analyse and interpret the results. Measurement instruments were designed according to the South African context. The structured questionnaire was divided into six sections namely, demographic, supplier partnership, quality of information sharing, commitment, trust and supply chain. Besides, 127 self-administered questionnaires were distributed to the identified sample of the automotive industry, which composed of suppliers and car dealers namely, vehicle salespeople, spare part distributors, supply chain and quality managers, engineering change specialists, logistics planners, material controllers, quality specialists, production line operators and material receivers in Gauteng and the Eastern Cape Province.
The collected quantitative data were analysed using the SMART-partial least squares (SMART-PLS 3) structural equation modelling procedures to test the accuracy of the measurement scales and the five hypotheses using the path analyses technique. The definite data analysis techniques practical included descriptive statistics and inferential statistics. The results of the research study show positive relationships between the study variables namely, supplier partnership, quality of information sharing, commitment, trust, and the supply chain performance. The quality of information shared among supplier partners exerted the highest impact on commitment (β = 0.704). This indicates that the continuous enhancement of information quality can lead to better synchronisation of supply and demand in the automotive supply chain.
Description
M. Tech. (Department of Logistics, Faculty of Management Sciences), Vaal University of Technology.
Keywords
Supplier partnership, Quality of information sharing, Commitment, Trust, Supply chain performance