Emotional intelligence, flourishing and satisfaction with life among government employees in the Sedibeng Region

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dc.contributor.authorKumalo, Thokozani Vangile
dc.contributor.co-supervisorMafini, C., Prof.
dc.contributor.supervisorVan Zyl, Y., Dr.
dc.date.accessioned2024-07-03T09:43:20Z
dc.date.available2024-07-03T09:43:20Z
dc.date.issued2022-11
dc.descriptionM. Tech. (Department of Human Resource Management, Faculty of Management Sciences), Vaal University of Technology.en_US
dc.description.abstractEmployees play a vital role to ensure that organisations attain their objectives and goals. Government employees are, therefore, more valuable than ever because they contribute to the attainment of goals by the public sector and the promoting of service delivery. The study investigated the relationship between emotional intelligence (EI), flourishing and satisfaction with life (SWL) among government employees in the Sedibeng region. The study employed a quantitative research approach and a non-probability purposive sampling method to achieve its empirical objectives. The sample for this study comprised of 600 employees at a selected government organisation in the Sedibeng region that completed a self-administered questionnaire. Descriptive statistics, factor analysis, correlation analysis and regression analysis were used to analyse and explain empirical data from the main survey conducted for this study. Correlation analysis was used to determine the association between the EI factors (regulation of emotion - ROE, others‘ emotion appraisal - OEA, self-emotion appraisal - SEA and use of emotion - UOE) and flourishing; the EI factors (ROE, OEA, SEA and UOE) and SWL and between flourishing and SWL. Weak to moderate positive associations were reported between the constructs. In addition, the study applied regression analysis to predict the relationship between the independent and dependent variables. The results of the regression analysis indicated that the EI factors ROE, SEA and UOE predicted flourishing. Moreover, the EI factors ROE, SEA and UOE also predicted SWL. However, the EI factor OEA neither predicted flourishing nor SWL. It was further indicated that flourishing predicted SWL and that SWL predicted flourishing. The study‘s contributions to the public sector organisation contribute to the knowledge that EI, flourishing and SWL can assist employees in goal attainment, which will result in employees contributing to the organisation‘s overall goals and strategies. Additionally, employees that are recognised and valued within an organisation are more likely to be productive. The study contributes to the continuously evolving subject of employees‘ subjective well-being in HRM within the government organisation. The study advances academic and managerial understanding of the factors that will be affected by the EI of the employees in the government organisation. It further provides managerial guidance for the government organisation and how the employees‘ EI, flourishing and SWL can be enhanced to improve the productivity within the organisation to contribute to service delivery. Lastly, the study‘s results contribute to the existing literature on the EI dimensions (ROE, OEA, SEA and UOE), flourishing and SWL.en_US
dc.identifier.urihttps://hdl.handle.net/10352/744
dc.language.isoenen_US
dc.publisherVaal University of Technologyen_US
dc.subjectEmotional intelligence
dc.subjectGovernment employees
dc.subjectFlourishing
dc.subjectSatisfaction
dc.subjectService delivery
dc.subject.lcshDissertations, Academic -- South Africa.en_US
dc.subject.lcshEmotional intelligence.en_US
dc.subject.lcshJob satisfaction -- South Africa.en_US
dc.subject.lcshPublic administration -- South Africa.en_US
dc.titleEmotional intelligence, flourishing and satisfaction with life among government employees in the Sedibeng Regionen_US
dc.typeThesisen_US
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